PRIVACY POLICY
Personal data in enquiry, order and claim processing
Privacy Policy | Meyra Group GmbH
As of 21.09.2026
Who we are
The data controller responsible in accordance with the purposes of the General Data Protection Regulation
(GDPR) of the European Union and other data protection regulations is:
Meyra Group GmbH
Kleiststraße 49
32457 Porta Westfalica
Germany
+49 571 93292-000
dataprotection@meyragroup.com
www.meyragroup.com
How to contact the data protection officer
The designated data protection officer is:
DataCo GmbH
Nymphenburger Str. 86
80636 Munich
Deutschland
+49 89 7400 45840
www.dataguard.de
General information on data processing
On this page, we provide you with information regarding the processing of your personal data on our
website.
How we collect and use your personal data will depend on how you interact with us or the services you use.
We only collect, use or share your personal data where we have a legitimate purpose and a legal basis for
doing so.
What do we mean by ‘legal basis’?
Consent (Art. 6(1) (a) GDPR)– You have given us your consent to process your personal data for the specific
purpose we have explained to you. You have the right to withdraw your consent at any time. For further
information on how to withdraw consent, please see the ‘Exercising your rights’ subsections in the
subsequent sections of this Privacy Policy.
Contract (Art 6(1) (b) GDPR) – We need to use your data to fulfil a contract you have with us. Alternatively,
it’s necessary to use your data because we have asked you to, or you have taken yourself, specific steps
before entering that contract.
Legal Obligation (Art 6(1) (c) GDPR) – We need to use you’re your data to comply with the law.
Vital Interests (Art 6(1) (d) GDPR) – Processing your data is necessary to protect your vital interests or of
another person. For example, to prevent you from serious physical harm.
Public Task (Art 6(1) (e) GDPR) – Using your data is necessary for the performance of a task carried out in
the public interest, or because it is covered by a task set out in law, for example, for a statutory function.
Legitimate Interests (Art 6(1) (f) GDPR) – Processing your data is necessary to support a legitimate
interest we or another party has, only where this is not outweighed by your own interests.
Please note where your data is processed under the performance of a contract or for a legal obligation, if
you do not provide the data requested, we may be unable to provide you with our app.
Data sharing and international transfers
As explained throughout this Privacy Policy, we use various service providers to help us deliver our services
and keep your data secure. When we use these service providers, it is necessary for us to share your
personal data with them.
We have agreements in place with all our service providers that we share your data with that oblige them to
protect your data.
Where your personal data is shared outside the EU, we ensure that your personal data is given an
equivalent level of protection, either because the jurisdiction to which your data is transferred has an
‘adequate’ data protection standard according to the European Commission, or by using another safeguard
such as an enhanced contractual agreement, i.e. Standard Contractual Clauses adopted by the European
Commission (SCCs).
For example, where we use US service providers, we either rely on SCCs or the EU-US Data Protection
Framework, depending on the specific provider. You can request a copy of SCCs we have concluded with our
service providers by sending an email to the email address provided in this Privacy Policy.
Your rights
When your personal data is processed, you are a data subject within the meaning of the GDPR and have the
following rights:
1. Right of access (Art. 15 GDPR)
You may request the data controller to confirm whether your personal data is processed by them.
If such processing occurs, you can request the following information from the data controller:
Purposes of processing
Categories of personal data being processed.
Recipients or categories of recipients to whom the personal data have been or will be disclosed.
Planned storage period or the criteria for determining this period
The existence of the rights of rectification, erasure or restriction or opposition.
The existence of the right to lodge a complaint with a supervisory authority.
If applicable, origin of the data (if collected from a third party).
If applicable, existence of automated decision-making including profiling with meaningful information
about the logic involved, the scope and the effects to be expected.
If applicable, transfer of personal data to a third country or international organization.
2. Right to rectification (Art. 16 GDPR)
You have a right to rectification and/or modification of the data, if your processed personal data is incorrect
or incomplete. The data controller must correct the data without delay
3. Right to the restriction of processing (Art. 18 GDPR)
You may request the restriction of the processing of your personal data under the following conditions:
If you challenge the accuracy of your personal data for a period that enables the data controller to
verify the accuracy of your personal data.
The processing is unlawful, and you oppose the erasure of the personal data and instead request the
restriction of their use instead.
The data controller or its representative no longer need the personal data for the purpose of
processing, but you need it to assert, exercise or defend legal claims; or
If you have objected to the processing pursuant and it is not yet certain whether the legitimate
interests of the data controller override your interests.
4. Right to erasure (“Right to be forgotten”) (Art. 17 GDPR)
If you request from the data controller to delete your personal data without undue delay, they are required
to do so immediately if one of the following applies:
Personal data concerning you is no longer necessary for the purposes for which they were collected or
processed.
You withdraw your consent on which the processing is based pursuant to and where there is no other
legal basis for processing the data.
You object to the processing of the data and there are no longer overriding legitimate grounds for
processing, or you object pursuant to Art. 21 (2) GDPR.
Your personal data has been processed unlawfully.
The personal data must be deleted to comply with a legal obligation in Union law or Member State law
to which the data controller is subject.
Your personal data was collected in relation to information society services offered pursuant to Art. 8
(1) GDPR.
The right to deletion does not exist if the processing is necessary
to exercise the right to freedom of speech and information;
to fulfil a legal obligation required by the law of the Union or Member States to which the data
controller is subject, or to perform a task of public interest or in the exercise of public authority
delegated to the representative.
for reasons of public interest in the field of public health.
for archival purposes of public interest, scientific or historical research purposes or for statistical
purposes.
to enforce, exercise or defend legal claims.
5. Right to data portability
You have the right to receive your personal data given to the data controller in a structured and machine
readable format. In addition, you have the right to transfer this data to another person without hindrance by
the data controller who was initially given the data.
6. Right to object
For reasons that arise from your particular situation, you have, at any time, the right to object to the
processing of your personal data pursuant to Art. 6 (1) (e) or 6 (1) (f) GDPR; this also applies to profiling
based on these provisions.
If the personal data relating to you are processed for direct marketing purposes, you have the right to object
at any time to the processing of your personal data in regard to such advertising; this also applies to
profiling associated with direct marketing.
7. Right to complain to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint
with a supervisory authority if you consider that the processing of personal data concerning you infringes
the GDPR. The supervisory authority to which the complaint has been lodged shall inform the complainant of
the status and outcome of the complaint, including the possibility of a judicial remedy under Art. 78 GDPR. A
list, of the locally competent supervisory authorities in Germany can be found on the website of the Federal
Commissioner for Data Protection at the following
link: https://www.bfdi.bund.de/DE/Service/Anschriften/Laender/Laender-node.html
Data processing when you load our website
1. Description and scope of data processing
Each time our website is accessed, our system automatically collects data and relevant information from
the computer system of the calling device.
The following data is collected:
Information about the browser type and the version used
The user’s operating system
The Internet service provider of the user
Date and time of access
Websites from which the user’s system accessed our website
Websites the user’s system accessed through our website
This data is stored in the log files of our system.
2. Purpose of data processing
The temporary storage of the IP address by the system is necessary for the delivery of the website to the
computer of the user. For this purpose, the user’s IP address must be kept for the duration of the session.
The storage in logfiles is done to ensure the functionality of the website. The data is also used to optimize
the website and to ensure the security of our IT systems. An analysis of the data for marketing purposes
does not take place.
3. Legal basis for data processing
The legal basis for the temporary storage of data and logfiles is Art. 6 (1) (f) GDPR.
4. Duration of storage
The data will be deleted as soon as it is no longer necessary for the purpose of its collection. The session is
complete when the collection of data for the provision of the website is accomplished.
If the data is stored in log files, this is the case after seven days at the latest. Storage beyond this is
possible. In this case, the IP addresses of the users are deleted or alienated so that an assignment of the
calling client is not possible.
5. Exercising your rights
The collection of data for the provision of the website and the storage of the data in log files is absolutely
necessary for the operation of the website. The user can object to this. Whether the objection is successful
is to be determined within the framework of a balancing of interests.
Newsletter
1. Description and scope of data processing
You can subscribe to a newsletter on our website free of charge. When subscribing for the newsletter, the
data from the input mask is transmitted to us.
We collect the following data from you in order to provide this service:
Email address
No data will be passed on to third parties in connection with data processing for the dispatch of newsletters.
The data will be used exclusively for sending the newsletter.
2. Purpose of data processing
The user’s email address is collected to deliver the newsletter to the recipient.
Additional personal data as part of the registration process is collected to prevent misuse of the services or
email address.
3. Legal basis for data processing
The legal basis for the processing of data provided by the user after registration for the newsletter is Art. 6
(1) (a) GDPR if the user has given his consent.
4. Duration of storage
The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was
collected. The user’s email address will therefore be stored as long as the newsletter subscription is active.
The other personal data collected during the registration process is generally deleted after a period of seven
days.
5. Exercising your rights
The subscription for the newsletter can be cancelled by the data subject at any time. For this purpose, every
newsletter contains an opt-out link.
Through this, it is also possible to withdraw the consent to the storage of personal data collected during the
registration process.
Contact form
1. Description and scope of data processing
A contact form is available on our website, which can be used for electronic contact. If you make use of this
option, the data entered in the contact form will be transmitted to us and stored.
When sending the message the following data will also be stored:
Email address
Last name
First name
Telephone / mobile phone number
Firmenname (Pflicht), Kundennummer (optional), Postleitzahl (Pflicht), Nachrichteninhalt (Pflicht)
Date and time
2. Purpose of data processing
The processing of the personal data from the form as well as if you contact us by mail serves us exclusively
for the purpose of establishing contact.
The other personal data processed during the sending process serve to prevent misuse of the contact form
and to ensure the security of our information technology systems.
3. Legal basis for data processing
The legal basis for the processing of data transmitted while sending an email is Art. 6 (1) (f) GDPR. Our
legitimate interest is to provide you with the best possible response to the request you send to us via the
contact form. If the purpose of the email contact is to conclude a contract, the additional legal basis for the
processing is Art. 6 (1) (b) GDPR.
4. Duration of storage
The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were
collected. For the personal data from the contact form and those sent by email, this is the case when the
respective conversation with the user has ended. The conversation ends when it can be inferred from the
circumstances that the facts in question have been conclusively clarified.
The additional personal data collected during the sending process will be deleted after a period of seven
days at the latest.
5. Exercising your rights
If you contact us via the the contact form or via e-mail, you can object to the storage of your personal data
at any time, by the following means:
contact@meyragroup.com
In this case, all personal data stored while establishing contact will be deleted.
Corporate web profiles on social networks
Instagram:
Instagram, Part of Meta Platforms Ireland Ltd., 4 Grand Canal Square Grand Canal Harbour, Dublin 2 Ireland
On our company profile we provide information and offer Instagram users the possibility of communication.
If you carry out an action on our Instagram company profile (e.g. comments, contributions, likes etc.), you
may make personal data (e.g. clear name or photo of your user profile) public. However, as we generally or
to a large extent have no influence on the processing of your personal data by Instagram, we cannot make
any binding statements regarding the purpose and scope of the processing of your data.
Our corporate profile in social networks is used for communication and information exchange with
(potential) customers. We use the company’s profile for:
Informationen, Kundenkontakt & Repräsentation.
Publications on the company profile can contain the following content:
Information about products
Information about services
Contact with customers
Every user is free to publish personal data.
As far as we process your personal data in order to evaluate your online behavior, to offer you sweepstakes
or to conduct lead campaigns, this is done on the basis of your express declaration of consent, Art. 6 (1) (a),
Art. 7 GDPR. The legal basis for processing personal data for the purpose of communicating with customers
and interested parties is Art. 6 (1) (f) GDPR. Thereby, our legitimate interest is to answer your request
optimally or to be able to provide the requested information. If the aim of contacting you is to conclude a
contract, the additional legal basis for the processing is Art. 6 (1) (b) GDPR.
The data generated on the company profile are not stored in our own systems.
You can object at any time to the processing of your personal data that we collect within the framework of
your use of our corporate web profiles and assert your rights as a data subject mentioned the”Your rights”
section of this privacy policy. Please send us an informal email to contact@meyragroup.com. For further
information on the processing of your personal data by Instagram and the corresponding objection options,
please click here:
Instagram: https://help.instagram.com/519522125107875
YouTube:
YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, United States
On our company profile we provide information and offer Youtube users the possibility of communication. If
you carry out an action on our Youtube company profile (e.g. comments, contributions, likes etc.), you may
make personal data (e.g. clear name or photo of your user profile) public. However, as we generally or to a
large extent have no influence on the processing of your personal data by Youtube, we cannot make any
binding statements regarding the purpose and scope of the processing of your data.
Our corporate profile in social networks is used for communication and information exchange with
(potential) customers. We use the company’s profile for: Informationen, Kundenkontakt & Repräsentation.
Publications on the company profile can contain the following content:
Information about products
Information about services
Contact with customers
Every user is free to publish personal data.
As far as we process your personal data in order to evaluate your online behavior, to offer you sweepstakes
or to conduct lead campaigns, this is done on the basis of your express declaration of consent, Art. 6 (1) (a),
Art. 7 GDPR. The legal basis for processing personal data for the purpose of communicating with customers
and interested parties is Art. 6 (1) (f) GDPR. Thereby, our legitimate interest is to answer your request
optimally or to be able to provide the requested information. If the aim of contacting you is to conclude a
contract, the additional legal basis for the processing is Art. 6 (1) (b) GDPR.
The data generated on the company profile are not stored in our own systems.
You can object at any time to the processing of your personal data that we collect within the framework of
your use of our corporate web profiles and assert your rights as a data subject mentioned the”Your rights”
section of this privacy policy. Please send us an informal email to contact@meyragroup.com. For further
information on the processing of your personal data by Youtube and the corresponding objection options,
please click here:
YouTube: https://policies.google.com/privacy?gl=DE&hl=en
Use of corporate profiles in professionally oriented networks
1. Scope of data processing
We use corporate profiles on professionally oriented networks. We maintain a corporate presence on the
following professionally oriented networks:
LinkedIn
On our site we provide information and offer users the possibility of communication.
The corporate profile is used for job applications, information, public relations, and active sourcing.
We do not have any information on the processing of your personal data by the companies jointly
responsible for the corporate profile. Further information can be found in the privacy policy of:
LinkedIn:
https://www.linkedin.com/legal/privacy-policy
If you carry out an action on our company profile (e.g. comments, contributions, likes etc.), you may make
personal data (e.g. clear name or photo of your user profile) public.
2. Legal basis for data processing
The legal basis for the processing of personal data for the purpose of communication with customers and
interested parties is Art. 6 (1) (f) GDPR. Our legitimate interest is to answer your request optimally or to be
able to provide the requested information. If the aim of contacting you is to conclude a contract, the
additional legal basis for the processing is Art. 6 (1) (b) GDPR.
3. Purpose of the data processing
Our corporate web profile serves to inform users about our services. Every user is free to publish personal
data.
4. Duration of storage
The data generated on the company profile are not stored in our own systems.
5. Exercising your rights
You can object at any time to the processing of your personal data that we collect within the framework of
your use of our corporate web profiles and assert your rights as a data subject mentioned the”Your rights”
section of this privacy policy. Please send us an informal email to the email address stated in this privacy
policy.
You can find further information on objection and removal options here:
LinkedIn:
https://www.linkedin.com/legal/privacy-policy
Hosting
The website is hosted on servers of a service provider commissioned by us.
Our service provider is:
Cloudways Ltd. 52 Springvale, Pope Pius XII Street Mosta MST2653 Malta
For further information on the processing of personal data by Cloudways please see:
https://www.digitalocean.com/legal
The servers automatically collect and store information in so-called server log files, which your browser
automatically transmits when you visit the website. The stored information is:
Information about the browser type and the version used
The user’s operating system
The Internet service provider of the user
Date and time of access
Websites from which the user’s system accessed our website
Websites the user’s system accessed through our website
This data will not be merged with other data sources. The data is collected on the basis of Art. 6 (1) (f)
GDPR. The website operator has a legitimate interest in the technically error-free presentation and
optimization of his website – and server log files are therefore recorded.
The server of the website is geographically located in the European Union (EU) or the European Economic
Area (EEA).
Integrated third-party services
We use various service providers to deliver the service we offer through the app.
Generally, where such services are essential to providing the basic service offered by the website, we have
a legitimate interest in sharing your data with the relevant service providers in order to provide the relevant
website service.
Where such services are required for additional services, enhanced functionalities, or additional purposes,
your personal data will only be transferred to service providers if you provide consent.
Integration of third-party services via external service providers
1. Description and scope of data processing
We integrate certain plugins on our website via external service providers in the form of content delivery
networks. When you access our website, a connection is established to the servers of the providers used by
us to retrieve content and store it in the cache of the user’s browser. This allows personal data to be stored
and evaluated in server log files, in particular device and browser information (e.g. IP address and operating
system). We use the following services:
Adchitects
2. Purpose of data processing
The use of the functions of these services serves the delivery and acceleration of online applications and
content.
3. Legal basis for data processing
This data is collected on the basis of Art. 6 (1) (f) GDPR. The website operator has a justified interest in the
technically correct presentation and optimization of the website.
4. Duration of storage
Your personal information will be retained for as long as necessary to fulfil the purposes described in this
Privacy Policy or as required by law.
5. Exercising your rights
You can find further information about objection and removal options regarding Adchitects at:
https://adchitects.co/privacy-policy
This privacy policy has been created with the assistance of DataGuard
.